Users

User Types

There are four User types in MotionHub.

You can only create a limited number of each User type depending on your plan. The current allocations are displayed at the top of the Users page.

Account Owner

There is only one user with this type, the user who set up the Account. They have the highest privileges and can perform all actions. They can manage all Projects and do not need to be assigned to a Project.

Account Admin

Admin Users can perform all actions except change the plan or billing details. They can manage all Projects and do not need to be assigned to a Project.

Account Standard User

Standard Users need to be allocated to a Project with a Project role (see below). They can be assigned any Project role.

Account Read Comment User

Read Comment Users need to be allocated to a Project with a Project role (see below). They can be assigned either the Commenter or Reader Project role.

Project Roles

Project roles can be changed within the Team section of a Project

Project roles determine the actions a user can take within a specific project. A user can be assigned different roles for different Projects. Owner and Admin users always have Manager privileges for all Projects and do not need to be assigned to a Project.

Manager

Can perform all actions on a Project including deleting the Project and all associated records. Has access to view restricted folders or files within the Files section.

Editor

Can perform all actions on a Project except deleting the Project. Does not have access to view restricted folders or files within the Files section.

Commenter

Can read project details, and access all project media and add comments to project media

Reader

Can read project details, and access all project media. Not able to comment on media.

Add User

Except for creating Admin users, it is recommended to add users from within a Project so that they are automatically added to that Project when they sign up.

Click the New button to add a new user.

Enter their Email Address and the Account Permission (see User Types above) for the user.

Optionally, you can auto assign the user to a specific Project Permission for all future projects. This is useful for permanent staff members who will always have access to Projects. Account Owners and Admins have access to all Projects so it is not necessary to set this for these users.

Edit User

Select the … (ellipses) at the end of the User row, select Edit and make the required changes.

Deactivate User

Instead of deleting a user, you can deactivate a user to free up your user allocation. This is useful for temporary staff who may join your team for ad hoc projects.

Select the … (ellipses) at the end of the User row, select Edit, toggle the Active switch and click Save.

Delete User

To permanently remove a user from your account, select the … at the end of the user row, select Delete, and confirm the deletion in the dialog.